A BIT OF DAMFGE TO HIS HEAD PLEASE SEE PHOTOS. Lease look at all photos for more detailed look anything not mentioned here. There are two ways to describe an item. One way is via text, the other way is via photographs. Use both to familiarize yourself w/ this product before purchasing. If it’s not in the pictures, its not included. Don’t worry will NOT try to remove any stickers or labels from the box. We will over box all toners. Please be advised that items designated in eBays’USED’ or’PREVIOUSLY OWNED’ items will to some degree show superficial signs of normal use & wear, even if you can’t see them in the pictures, such as scuffs, scratches, chips, creases, small dings/dents, rust, spots, stains, dirt, dust, signs of installation and removal, previous owners name/initials, age and may have wear to moving parts that you would not expect from purchasing a new item… And any more note worthy condition issues than such will be mentioned or photographed above. This would also of course apply to any vintage or antique item as well. Look at pictures above. That is why we make every effort to accurately and fairly describe our items to our customers via text and to accurately represent the item via numerous photos, to the best of our ability. However, with all pre-owned or used items, the condition is subjective. Any errors are unintentional and at best should be very minor such as small, minor, cosmetic imperfections unless otherwise noted above. We do however use color corrected bulbs specifically for digital web formats. With some exceptions of course. We aim to please, don’t worry. Assuming an item was in better shape than you assumed/expected and or anticipated is it not a reasonable excuse for a return. Buyers remorse is not an reasonable excuse for a return. Items found to be tampered with, altered, improperly packaged etc. ” If you feel you item was truly “Not as described please let us know, by emailing us. If you are not one of these people, then there is no need for concern. Thank you for your business and hope you have an awesome experience with us and shop again.